Returns & Exchanges

At Base Laboratories, we want you to be completely satisfied with your fashion purchase. If your items aren't a perfect fit, you can return them within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Securely place the unworn garments with original tags attached into the original packaging or a sturdy shipping box.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; we will process your refund once the items are inspected.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing